Privacy Policy
Last updated: April 29, 2026
1Overview
At Bahil Amba, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our platform to plan ceremonies in Ethiopia.
2Information We Collect
We collect personal information that you provide directly to us, including:
- Account Information: Name, email address, phone number, and profile information when you create an account.
- Payment Information: Billing details and payment history for milestone-based payments. Payment processing is handled by secure third-party payment processors.
- Ceremony Details: Information about your ceremony preferences, dates, venues, and vendor selections.
- Communication Data: Messages and correspondence between you and the Bahil Amba team.
- Usage Data: Information about how you interact with our platform, including pages visited and features used.
3How We Use Your Information
We use your personal information for the following purposes:
- Service Delivery: To provide, maintain, and improve our ceremony coordination services.
- Communication: To send you updates about your ceremony progress, payment milestones, and important notices.
- Payment Processing: To process payments and manage financial transactions related to your ceremony.
- Customer Support: To respond to your inquiries and provide customer service.
- Analytics: To understand how users interact with our platform and improve user experience.
- Legal Compliance: To comply with applicable laws and regulations.
6Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
- Encryption: Of sensitive data during transmission
- Secure Storage: With access controls
- Security Assessments: Regular audits and evaluations
- Employee Training: On data protection best practices
7Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and personal information at any time.
8Your Rights
Under applicable data protection laws, you have the following rights:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate personal information.
- Deletion: Request deletion of your personal information.
- Objection: Object to certain processing of your data.
- Data Portability: Request your data in a structured, machine-readable format.
9International Data Transfers
Bahil Amba is based in Ethiopia, and your information may be transferred to and processed in Ethiopia or other countries where our service providers operate. When we transfer data internationally, we implement appropriate safeguards to ensure your information remains protected.
10Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated "Last Updated" date.
11Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Phone
+251 944 444 973Questions about privacy?
If you have any questions or concerns about how we handle your data, we're here to help.
Contact Us